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Contact

Talk to a person

Pawplay is a small shop, and every email is read and answered by us, not a bot.

ouyang2066@gmail.com

We usually reply within two business days.

To help us help you faster

  • Include your order number (it’s in your confirmation email).
  • For a damaged, wrong or missing item, attach a photo. That’s all we need: nothing gets shipped back.
  • For sizing questions, tell us your dog’s breed, weight and chewing style.